Joanna Rachel Blackmore
I’m a Senior System Analyst with deep experience supporting and enhancing HR platforms — specialising in Workday HCM, HR systems operations, reporting, data integrity, and HR/IT collaboration to streamline key processes.
About me
I have extensive experience across HR operations, HR projects, and HR systems, with a strong focus on Workday HCM. I enjoy working closely with HR and IT teams to improve processes, support system changes, and ensure HR data is accurate, reliable, and easy to work with.
I bring a calm, organised, and practical approach to my work, and I’m known for being dependable, detail-focused, and easy to collaborate with. I take pride in delivering solutions that genuinely help people do their jobs better.
Expertise
What I bring to a team
Workday HCM & HR systems
Managing and enhancing HR platforms with strong attention to configuration, release testing, reporting, and data quality.
Delivery & analysis
Turning requirements into actionable change, coordinating UAT, managing defects, and delivering meaningful MI and ad-hoc analysis.
Experience
Roles and impact
- Manage, enhance, and support the Workday HCM platform (configuration, testing updates, report building).
- Support data integrity and collaborate across HR/IT to streamline processes (e.g., payroll, talent, employee data).
- Accountable for configuration of locations, practices, labs and user accounts.
- Support end user access issues, including password resets.
- Maintenance of existing training materials and creation of any new materials to support new functionality rollout or gaps in existing materials.
- Facilitate tool training for site administrator users.
- SAP Change Manager: HR systems issue resolution, upgrades, requirement-to-change translation, testing coordination, and outsourced build coordination.
- Tech Specialist MI Statistician: weekly/monthly MI reporting, ad-hoc analysis, improved reporting capability using EPI-USE and Excel.
- Project Analyst / Assistant: HR process transitions to shared services; global SAP implementation; final salary scheme closure support and UAT.
- Org Structure Technician: SAP HR org structure maintenance, key-user support, control reporting; European GPMS super-user support.
- HR Payroll & Benefits Administrator: leavers processing, pensions records, scheme administration, and intranet policy updates.
- Key projects: UK HR ServiceNow implementation support (test coordination + SME); outsourcing of flexible benefits scheme (requirements, screen/layout, data interfaces).
- Supported delivery of teacher-training courses in the Basic Skills field.
- Provided administrative support to directors and engineering teams.
Certifications
Professional credentials
- Workday Pro HCM Core Certification
Education & Courses
Formal education, training, and qualifications
Education
Swindon Regent Circus College (1999–2000) • Greendown Secondary School (1994–1999) • Toothill Primary School (1988–1994)
Courses
Qualifications
Tools & Systems
Contact
Let’s connect
Email: jrlee1983@hotmail.com ↗
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